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The Login Attempt Failed
The Login Attempt FailedDavid_CurryThu, 08/14/2025 - 14:53You must be logged in and have a current support plan to view the full content of this page.Click to login »SymptomWhen attempting to login to...
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DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls...
DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls Right Now Please Try Again LaterDavid_CurryWed, 06/28/2023 - 10:33SymptomApplies to MIP Private Cloud UsersWhen running...
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FAQ: Configuring Windows App on Mac for AWS Single Tenant
FAQ: Configuring Windows App on Mac for AWS Single TenantDavid_CurryThu, 05/08/2025 - 14:37Answer1. Launch Windows App from either Finder or the Launch Pad2. Select the Plus sign at the top>right of...
View ArticleHow to use the Force Sign Out feature from portal.mip.com
How to use the Force Sign Out feature from portal.mip.comDavid_CurryMon, 06/03/2024 - 10:34You must be logged in and have a current support plan to view the full content of this page.Click to login...
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Remote Desktop Connection.RDP Could Harm Your Device. Do You Want To Keep It...
Remote Desktop Connection.RDP Could Harm Your Device. Do You Want To Keep It Anyway?David_CurryMon, 06/03/2024 - 10:21You must be logged in and have a current support plan to view the full content of...
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SCR - File System Error Received When Logging into MIP
SCR - File System Error Received When Logging into MIP Submitted by David_Curry on Thu, 11/16/2023 - 12:31SymptomThis article applies to users logging into MIP Single or Multi Tenant hostingWhen...
View ArticleThe User Has No Realms
The User Has No RealmsDavid_CurryTue, 10/10/2023 - 11:49SymptomWhen logging into MIP Cloud the user receives the message: "The user has no realms"CauseThere is a sync issue between the customer portal...
View ArticleHow to sign out of the Remote apps in Multi-Tenant
How to sign out of the Remote apps in Multi-Tenant Submitted by Rachel_Ryan on Thu, 09/07/2023 - 15:51SymptomWhen MIP or Microix launches, a new subsequent session will open along with a session that...
View ArticleHow To Sign Out Of Remote App In AWS
How To Sign Out Of Remote App In AWS Submitted by Rachel_Ryan on Thu, 09/07/2023 - 15:30SymptomWhen MIP or Microix launches, a new session will open along with a session which appears stuck or...
View ArticleHosted RDP connects and then the App closes immediately
Hosted RDP connects and then the App closes immediately Submitted by Rachel_Ryan on Fri, 08/25/2023 - 14:42SymptomAfter successfully logging into the Customer Portal (portal.mip.com), the user clicks...
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The "Remote Desktop Connection" Application Cannot Be Started
The "Remote Desktop Connection" Application Cannot Be Started David_CurryThu, 07/06/2023 - 15:16Symptom** Applies to Mac users who access the MIP private cloud **When logging into portal.mip.com the...
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Microsoft Remote Desktop Quit Unexpectedly
Microsoft Remote Desktop Quit Unexpectedly David_CurryThu, 06/29/2023 - 16:52Symptom** Applies to Mac users **When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft...
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DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls...
DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls Right Now Please Try Again LaterDavid_CurryWed, 06/28/2023 - 10:33SymptomApplies to MIP Private Cloud UsersWhen running...
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Login Attempt Failed using RDP Access after Azure Migration
Login Attempt Failed using RDP Access after Azure Migration Submitted by John_Folmar on Mon, 06/12/2023 - 17:22SymptomAfter my Organization was migrated to the Azure server when I try to log in I get a...
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Windows Cannot Start The RemoteApp Program
Windows Cannot Start The RemoteApp Program Submitted by David_Curry on Fri, 03/17/2023 - 15:41SymptomWhen launching MIP Fund Accounting, Fundraising 50, DrillPoint, Human Resources (HR), or...
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SCR - File System Error Received When Logging into MIP
SCR - File System Error Received When Logging into MIP Submitted by David_Curry on Thu, 11/16/2023 - 12:31SymptomThis article applies to users logging into MIP Single or Multi Tenant hostingWhen...
View ArticleThe User Has No Realms
The User Has No RealmsDavid_CurryTue, 10/10/2023 - 11:49SymptomWhen logging into MIP Cloud the user receives the message: "The user has no realms"CauseThere is a sync issue between the customer portal...
View ArticleHow to sign out of the Remote apps in Multi-Tenant
How to sign out of the Remote apps in Multi-Tenant Submitted by Rachel_Ryan on Thu, 09/07/2023 - 15:51SymptomWhen MIP or Microix launches, a new subsequent session will open along with a session that...
View ArticleHow To Sign Out Of Remote App In AWS
How To Sign Out Of Remote App In AWS Submitted by Rachel_Ryan on Thu, 09/07/2023 - 15:30SymptomWhen MIP or Microix launches, a new session will open along with a session which appears stuck or...
View ArticleHosted RDP connects and then the App closes immediately
Hosted RDP connects and then the App closes immediately Submitted by Rachel_Ryan on Fri, 08/25/2023 - 14:42SymptomAfter successfully logging into the Customer Portal (portal.mip.com), the user clicks...
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